Frequently Asked Questions (FAQ)


What is considered an emergency?

The AVMA has a great list of the top 13 animal emergencies that should receive immediate veterinary consultation or care. However, it is always good to be wary of any behavioral changes in your pet as it could signify an underlying health problem.

The AVMA's 13 Animal Emergencies That Should Receive Immediate Veterinary Consultation and/or Care - 1. Severe bleeding or bleeding that doesn't stop. 2. Choking, difficulty breathing or nonstop choking or gagging. 3. Bleeding from the nose, mouth, rectum, coughing up blood, or blood in urine. 4. Inability to urinate or pass stool or obvious pain associated with passing urine or stool. 5. Injuries to your pets eye(s). 6. You suspect or know your pet has eaten something poisonous. 7. Seizures and/or staggering. 8. Fractured bones, severe lameness or inability to move limbs. 9. Obvious signs of pain or extreme anxiety. 10. Heat stress or heat stroke. 11. Severe vomiting or diarrhea, more than 2 episodes in a 24 hour period 12. Refusal to drink for 24 hours or more. 13. Unconsciousness.
How do I prepare for my specialty appointment?

Prior to your appointment, a member of the front desk staff will call you with detailed instructions on what to bring with you (x-rays, labwork, etc.) as well as any food and water restrictions that will be necessary.


Why do I need to restrict my pet's food and/or water before his or her appointment?

We require you to fast your pet before the appointment because some procedures and bloodwork need to be performed on an empty stomach. For ultrasounds especially, fasting ensures that the stomach is empty, minimizing gas patterns that would otherwise decrease the quality of imaging.

Patients that will be going under general anesthesia for surgery are also required to fast, as having a full stomach may cause complications.


What should I expect during my appointment?

Whether you make an appointment to see one of our specialists or visit us due to an emergency, our staff will ensure that you and your pet are well taken care of. When you walk in the door, our receptionists will ask you to fill out a form to provide us with information pertaining to the nature of your visit as well as your contact information. One of our veterinarians will then perform a thorough physical examination on your pet and obtain a medical history.

After the veterinarian has examined your pet, he or she will be able to recommend various treatment and diagnostic options and will work closely with you to determine the best plan of action for your pet.


Use our online referral form to attach records, documents, and request treatments.
Use our online form to register your pet before your visit with us.